Company profile

Year founded: 1958
Executive Director: William Wan

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Chief Executive Officer: Kevin XU, Andreas Krohn

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Company profile

Board: Andreas Krohn, Karsten König
Country Head: Ankush Bhandari

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Company profile

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain. 

Company profile

Year founded: 1958
Executive Director: Thomas Chua

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Company profile

Established: 1973
Managing Director: Mag. Stefan Fabrizii
Commercial register (Firmenbuch): FN201931h Handelsgericht Wien

Products and services

AZ Direct provides innovative dialog-marketing services for effectively acquiring and retaining customers (customer recruitment and loyalty). Its portfolio of services includes high-quality consumer and business addresses plus additional information, state-of-the-art data management, design, production & fulfillment of promotional/advertising materials and response logging and processing. Data mining, scoring, custom database solutions and competent IT and marketing consultancy round out the company profile. The AZ group, which is headquartered in Germany with subsidiaries in Austria and Switzerland, has approx. 600 employees.

Company profile

Founded 2005.
Managing Directors: Georg Oelze , Martin Stirm
Commercial register (Firmenbuch): FN 244049x
Handelsgericht Wien

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Products and services

Managing Directors: Annemarie Aigner, Alfred Petovar, Ulrich Bongartz
Commercial register (Firmenbuch): FN 148689 k Handelsgericht Wien
DVR 0865176
ATU 41275801

Part of BFS finance, Verl/Germany. infoscore austria has specialized in the development and implementation of innovative, international financial services. The spectrum ranges from credit checking and risk assessment to dynamic revenue financing, including optional receivables management, to debt collection. infoscore Austria not only performs services for the Austrian Market but also for the surrounding states such as the Czech Republic, Croatia, Slovenia and Slovakia.

Company profile

Year Founded: 2005 , Takeover of BG Group Healthcare SAS by arvato services on July 1, 2005 under the new name arvato services healthcare. Chief Executive Officer: Thorsten Winkelmann, Laurent Buisson Managing Director.

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and customer-specific requirements: order processing, warehouse and transport management, customer service, customer loyalty systems, IT Services and financial services. Value-added services round off the services spectrum. Numerous locations are available across Europe to put these effective solutions into practice. They possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet the respective requirements.

Company profile

Products and services

Chief Executive Officer: Thorsten Thiel, Petr Chvátal

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Company profile

Products and services

Chief Executive Officer: Bodo Krönfeld

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 2006
Chief Executive Officers: Bodo Krönfeld, Ulrich Cordes

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Products and services

Chief Executive Officer: Rolf Buch, Hervé Milcent

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1967
Executive Director: Sven Deutschmann
Sales Director: Sophie Passuello

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Year Founded: 2005 , Takeover of BG Group Healthcare SAS by arvato services on July 1, 2005 under the new name arvato services healthcare. Chief Executive Officer: Thorsten Winkelmann, Laurent Buisson Managing Director.

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and customer-specific requirements: order processing, warehouse and transport management, customer service, customer loyalty systems, IT Services and financial services. Value-added services round off the services spectrum. Numerous locations are available across Europe to put these effective solutions into practice. They possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet the respective requirements.

Company profile

Founded: 2001

Managing Directors: Irmgard Gröschl, Dr. Frank Schlein

Products and services

Adress Research, a Deutsche Post Adress GmbH & Co. KG brand, offers modern, convenient address research solutions. The research extends to addresses in the Consumer and Business sectors which cannot be generated using the usual address qualification techniques. Consumer addresses are researched based on a system of various information sources and professional cooperation with Germany’s registry offices. Business addresses are researched using extensive company reference data. Please visit our website at www.adress-research.de for other products and services.

Company profile

Year founded: 1958
Head of sonopress Group Europe: Sven Deutschmann

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Management: Michael Weinreich (Chairman), Ulrich Bongartz , Wolfgang Hübner, Michael Baumbach, Eckhard Südmersen, Frank Kebsch, Johann Zevenhuizen  

Products and services

Solutions for all phases of the customer lifecycle
Based in Baden-Baden, arvato infoscore has about 1,900 employees and operates in Germany, Austria, Switzerland and Hungary. The arvato infoscore group stands for value-based customer management services throughout the customer lifecycle and provides professional process solutions in the service areas of data, information and claims management.

Claims management: more liquidity for more financial leeway
Optimising its financial value creation offers significant potential for increasing a company's value. Take advantage of arvato infoscore’s effective services to reduce your claims management costs. arvato infoscore’s factoring solutions will also improve your liquidity.

Company profile

Year of takeover: 2000
CEO: Stephan Wolfram

Products and services

arvato online services GmbH, a full-service provider of online marketing and loyalty services, is a subsidiary of arvato services, which in turn is part of arvato AG, one of the biggest providers of media and communications services worldwide. 
As well as instruments, solutions and strategies in the fields of e-mail, display, affiliate and search-engine marketing, the company's portfolio also includes online marketing services such as online market research and community marketing. arvato online services draws up individual incentive concepts for companies and also operates webmiles, the biggest online-based bonus programme in Germany, Austria and Switzerland.
Since November 2008, the company with its roughly 60 employees in Munich has done business as arvato online services GmbH. 

Company profile

Management: Eckhard Südmersen (Vorsitzender der Geschäftsführung, Mitglied im Vorstand der arvato AG), Michael Baumbach, Ralf Bierfischer, Ulrich Bongartz, Ulrich Cordes, Klaus Freiberg, Klaus Heinemann, Wolfgang Hübner, Bodo Krönfeld, Stephan Schierke, Mario Schwegler, Thorsten Thiel

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year Founded: 2005 , Takeover of BG Group Healthcare SAS by arvato services on July 1, 2005 under the new name arvato services healthcare.
Chief Executive Officer: Thorsten Winkelmann,  Laurent Buisson Managing Director.

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and customer-specific requirements: order processing, warehouse and transport management, customer service, customer loyalty systems, IT Services and financial services. Value-added services round off the services spectrum. Numerous locations are available across Europe to put these effective solutions into practice. They possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet the respective requirements.

Company profile

Products and services

The arvato services division corporate information management specializes in producing and distributing physical and digital information and goods for your company. With more than 40 years of experience in a wide variety of industries, we ensure that your business information and materials are available exactly where they are needed: worldwide, at the right time and place, in high quality, and in the amount needed.

In addition to conventional information- and marketing-logistics services, our strength lies in the development of integrated and highly customised solutions that efficiently combine a wide range of services and information technologies. We provide solutions in the areas of:

Marketing logistics
After-sales service
Technical documentation 
Content services
Business process outsourcing
CRM
Web2Print 

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation. 

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience. 

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Company profile

Established in: 1986
CEO: Michael Pesch

Products and services

As a provider of IT services, arvato systems focuses its services around the utilization, management, and distribution of media. Its comprehensive services and products cover the entire service spectrum in the telecommunications, Internet/E-commerce, media and entertainment segments: from consultation and the implementation of standard software solutions to highly sophisticated custom developments, to individual industry- and customer-specific solutions. arvato systems also offers to handle the management of IT systems at its own data centers – 24 hours a day, 7 days a week.

Company profile

Year founded: 1985 (Denmark), taken over by arvato services in 2005
Managing Directors: Eckhard Südmersen, Ralf Bierfischer

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Company profile

Year of founding: 1966
Management: Michael Baumbach, Thomas Wonnemann

Products and services

AZ Direct – XXL in Dialog Marketing

Customers have relied on AZ Direct as a full-service provider of dialog communications for over 40 years now. When it comes to comprehensive solutions in new customer acquisition or customer loyalty, we are the reliable partner for any industry, both offline and online.

We guarantee top industry expertise in realizing your customer projects in the following areas:

- Household addresses
- List broking and supplement services
- Online marketing
- Cross-media marketing
- Mobile marketing
- Cooperation marketing (media tie-ins)
- Campaign management
- Returns and response management
- Data management, data qualification and analysis
- Website concepts, optimization and realization
- Information and receivables management

The AZ Direct group has offices in Germany, Austria and Switzerland and is a partner in noted joint ventures. This allows us to offer our national and international customers the best service for all the various facets of dialog communications.

Company profile

Managing Directors: Ulrich Bongartz, Rudolf Gellrich

Products and services

BFS finance has specialized in the development and implementation of innovative, international financial services. Core businesses are extensive financial services, from Factoring Solutions, Credit Rating, Risk Management and Collections to Internet-based payment and clearing systems as well as Business Process Outsourcing for accounts receivable and accounts payable.

Company profile

Management: Ulrich Bongartz, Rudolf Gellrich, Konrad Bommas

Products and services

BFS health finance is a leading billing specialist for service providers in the health sector. We have done business successfully across Germany for more than 20 years and are your reliable partner in all matters of fee and service billing.
Our extensive portfolio of services is comprised of innovative and individual financial services that give you personal as well as financial freedom:
You have more time for the essentials.
And your patients and customers will be delighted with the high service quality and professionalism of our team.

Company profile

Founded in 2004
Managing Director: Marcus Hintzen

Products and services

CrossMarketing arvato services GmbH specializes in media-based CRM systems and cross-media campaigns. This business model is primarily based on two pillars. On the one hand, we operate and market CRM systems for media companies. In doing so, we also bear the financial risk for these systems. On the other hand, we develop and market cross-media campaigns.

Company profile

Founded: 2001
Managing Directors: Irmgard Gröschl, Dr. Frank Schlein

Products and services

Deutsche Post Adress GmbH & Co. KG is a leading German provider of applications for updating and ascertaining addresses. The joint venture between Deutsche Post and Bertelsmann offers numerous products and services that help companies to review, correct, update, adjust and routinely maintain their customer and lead information. Its best-known product is the move database POSTADRESS MOVE – no other database makes more “fresh” moves available to companies in Germany each year.

Company profile

Year of takeover: 1990
Chief Executive Officer: Christian Schantz

Products and services

GGP Media GmbH can look back on a long and successful tradition as well as a high standard of manufacturing quality and services. We are one of the largest and most efficient manufacturers of black and white books in Europe. Our range of products includes hardbacks and paperbacks in b/w as well as books in colour, telephone directories, appointment diaries, magazines, catalogues and data compilations. We offer extensive services ranging from data management to logistics.

Company profile

Eckhard Südmersen (Chairman), Michael Baumbach, Ulrich Bongartz, Wolfgang Hübner

Products and services

informa is a division of the arvato infoscore group. Based in Baden-Baden, arvato infoscore has about 1,900 employees and operates in Germany, Austria, Switzerland and Hungary. The arvato infoscore group stands for value-based customer management services throughout the customer lifecycle and provides professional process solutions in the service areas of data, information and claims management.

The information management division supports all risk-driven decisions throughout the customer lifecycle by providing credit ratings, developing scorecards and automating customer management processes.

These services mainly benefit companies with large customer portfolios in retail, credit services, insurance, energy, telecommunications, tourism and the media.

Company profile

Year established: 2000 - previously approx. 50 years of direct sales experience with the BERTELSMANN LEXIKOTHEK encyclopaedia. In the 1990s the brand CORON EXCLUSIV was added. The BROCKHAUS direct sales division was acquired in 2001.
Managing Director: Marc Oback

Products and services

Within inmediaONE] all direct sales activities of Bertelsmann are combined. A large network of sales experts are selling multimedia encyclopaedias as well as limited facsimile editions of the brands BERTELSMANN LEXIKOTHEK, CORON EXCLUSIV and BROCKHAUS. The second business function within inmediaONE] is ALLDIREKT, a telephone direct sales company based in Salzburg, Austria. This company offers selected products to specified and/or prospective customers.

Company profile

1988 established and managed as agency of Heino Nollmann
since 1. Januar 2002 majority shares MOHN Media
Managing Director: Stefan Postler

Products and services

medienfabrik Guetersloh GmbH, a subsidiary of arvato AG, is one of Germany's largest agencies for integrated communication. medienfabrik offers a full service portfolio: Conception, editing, graphic design, photography, multi-media, ad marketing, dialogue marketing and event conception as well as type-setting, lithography, printing and distribution.

Company profile

year founded: 1971
Chief Executive Officer: Christof Ludwig

Products and services

Mohn media Kalender & Promotions Service GmbH offers serveral types of calendars and a variety media gifts

• as Full Service.
  Our unique full service approach can provide every aspect of your programme from individual calendar concept to the handling of logistics and finance.
• for Merchandising.
  We will develop, source and provide products with your logo and design to meet the specific objectives of your marketing and/or sales requirements.

Lots of services from a single supplier. Acquire new customers and keep them with advertising campaigns.

Company profile

Year founded: 1824
Chief Executive Officers: Markus Schmedtmann

Products and services

Mohn media offers its customers the full spectrum of print services from pre-print (picture editing , Database-Publishing etc.) and print down to print finishing (book-binding, customizing, addressing etc.). Mohn media manufactures some 250,000 books and 300,000 catalogs each day, and 50 different magazine titles a month, from Vogue to Manager Magazin. The company has a total of 21 offset rotaries and 19 sheet-fed offset printing machines in various sizes.

Mohn media includes the following subsidiaries:
GGP Media (Pößneck); JPK (Russia); medienfabrik (Gütersloh, Bonn, Berlin); wahl media (Munich); 4mat Media (Hamburg).

Company profile

Founded in 2004, 
taken over by AZ Direct in 2008
Managing Directors: André Soulier, Michael Baumbach

Products and services

nayoki interactive advertising is a full-service online marketing agency. The company develops comprehensive communication concepts for noted national and international customers, involving all the relevant forms of online advertising depending on the marketing targets. nayoki builds on this consultative approach to deliver performance-oriented implementation and optimization of multichannel campaigns, with a focus on e-mail marketing, display advertising, affiliate programs and search engine marketing, as well as lead and address generation. 
The company's proprietary tracking and e-mail management software rounds off its portfolio of services. 

Company profile

CEO: Thorsten Thiel

PRINOVIS, a gravure joint venture between arvato AG, Gruner + Jahr AG and Axel Springer AG, took up operations on May 10, 2005. The European Commission approved the three partners’ request to merge their gravure operations on May 3, 2005.

Products and services

PRINOVIS is a decentralized network of medium-sized enterprises, the company has production plants in Ahrensburg, Dresden, Itzehoe, Nuremberg and Liverpool.

PRINOVIS resulted from a merger of the existing German gravure plants operated by the three media companies arvato, Axel Springer and Gruner + Jahr. The company offers its customers in the illustration-printing sector innovative solutions and flexible services throughout Europe. arvato and Gruner + Jahr each own a 37.45 percent share in the company, while Axel Springer AG holds 25.1 percent.

Company profile

Managing Directors: Derk Möller, Markus Schmedtmann, Mario Schwegler

Products and services

rewards arvato services develops and fulfills customized incentive and reward schemes for end customers, business partners and employees. Our clientele include national and international leaders from a wide range of industries.

Our customers benefit from our international scope, full service capabilities, 100% customer focus and highly attractive products.

Company profile

Established in 1961
Acquired in 1980
Managing Director: Matthias Schönwandt

Products and services

With eleven million TV listings magazines sold each week in Europe, the rtv media group is one of Germany and Europe's leading publishing companies. Its domestic print products include the TV supplement rtv, an editorial content service, customer magazines, and combination TV/customer magazines.

The nucleus of the publishing company is the noted TV supplement "rtv," which is enclosed with over 200 dailies as a customer loyalty tool and added service, in much the same way as customer media. rtv offers the full spectrum of programming at a glance, giving readers information in its most compact, rapidly accessible and concise form. Each week, rtv also delivers important hints, advice, family topics, eating & enjoying, puzzles etc., i.e. topics with a great deal of practical value to the reader. With more than 13 million readers and over 9 million copies, rtv is Germany's No. 1 listings publisher in terms of reach and print run.

The media services provider also has all the means and possibilities at its disposal to create target group optimized customer magazines, an essential element in any contemporary marketing mix. Customers opt for get full service including everything from consulting, editorial and design, to printing and ad sales, to market research and success monitoring, as well as any combination of the individual services. Decades of supplement experience and contact to the daily press have taught the rtv media group what customers are interested in on a daily basis. The company also offers supplementary online services for editorial content services and TV information.

Furthermore the company offers an additional program within the Digital Media sector for online content services and TV-information. The rtv media group delivers high-quality TV and radio programming content to newspaper and magazine publishers as well as suppliers of electronic media in virtually any desired form. The group also offers an editorial content service for topics including Computer/Multimedia, Health, Travel and many more.

The group offers its comprehensive editorial and technical range - from concept drafting to the finished communication medium - for the international market as well. Thus the company does business not just in Germany, but also in a number of other European countries, e.g. in Austria and the Czech Republic.

Company profile

Year of founding: 1984
Managing Director: Sven Deutschmann

Products and services

topac GmbH, a company in the arvato group, specializes in printed products and cardboard packaging. Systematically honing our technology edge and solid expertise has turned us into a full-spectrum provider of services including consulting, product development and design, printing, finishing, post-processing and packaging. Environmentally sound conduct is part of topac’s company philosophy, and is expressed in our FSC certification as well as in our use of recycled and recyclable materials. Holography, used for product security, completes our range of packaging services.

Company profile

Year founded: 1959
Chief Executive Officer: Stephan Schierke

Products and services

VVA is the largest publishing distributor in Germany. VVA distributes books, CDs and periodicals to shops and private readers for over 200 publishing houses. Complementary solutions in the logistics, sales and financial areas enable VVA to provide an individual, market-oriented complete service from a single source.

Company profile

Established in 1894
Managing Director: Rolf Lenertz

Products and services

Vogel Druck, a print and media services provider, is a highly efficient, reliable partner in the rotary offset printing sector. The company currently produces 150 magazine titles and 160 million magazines, catalogs and brochures a year, in print runs of between 20,000 and 200,000 copies – many of them with sophisticated covers, in-issue supplement productions and creative ad specials. As a competent full-service provider, Vogel Druck enhances its range of print services with intelligent solutions ranging from the automated production of print and Web publications to handling complex mailings.

Company profile

Founded 1952
Managing Director: Christoph Hünermann

Products and services

wissenmedia GmbH is one of Germany’s leading media companies in the fields of knowledge and learning. Having built a family of Internet sites clustered around the wissen.de portal, wissenmedia’s activities now cover all available media platforms, e.g. books, DVDs, audio, video and online. The media company services every possible distribution path, from retail to direct sales and direct marketing through to licenses. 

Apart from managing famous media brands such as Bertelsmann Lexikon, WAHRIG Wörterbücher, Chronik, wissen.de, q-world.de and since June 2009 the traditional brand Brockhaus, wissenmedia is a sought-after provider of media consultation, concept drafting, producing, marketing and content services, with partners and customers in over 30 countries around the world.

Company profile

Year founded: 1958 
Managing director: John Shervey

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch

Products and services

arvato entertainment provides complete end-to-end solution for clients. Our company works with you to deliver services to your customers in your name, integrating seamlessly with your business, so that your customers are only ever aware of the relationship between themselves and your company.

Our services include:

• Order Management
• Warehouse/Fulfilment
• Customer Services
• Finance
• Reverse Logistics
• Refurbishment

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Andrea Kaminski

Products and services

arvato finance provides debt collection services for clients such as internet providers, mail-order businesses and telecommunication companies across the UK. Backed by years of experience in the debt-collection market in Germany and employing flexible software applications, arvato finance offers efficient, effective debt recovery solutions, tailored to the individual needs of clients.

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Rainer Majcen

arvato government services was established in order to provide our global private sector outsourcing know-how to the public sector in the UK. Our dedicated role is to develop customer-focused, public-private partnerships throughout the country. 

We are unique to UK outsourcing, in that we offer public sector clients proven private sector expertise, gained from working with some of the world's most highly respected businesses. 

What makes us special is that we combine our world-class private sector experience with a powerful public sector ethos. 

We offer a genuinely difference approach to public sector outsourcing partnerships, which puts our customers and their citizens first, focuses on performance and delivers on promises.
Our goals are to improve customer services and create more efficient business processes, while adhering to our core values of partnership, entrepreneurship, creativity and citizenship.

Products and services

The UK public sector is continually directed to achieve efficiency savings. This could be by delivering quality improvements from existing resources or by maintaining current high standards of service at a lower cost, or a combination of the two. 

Whatever our clients’ objectives and targets, we deliver customer-first, cost-efficient, quality-focused services. We achieve this service excellence in partnership with our customers, using our world-class private sector experience, knowledge of best practices and access to the latest technologies - all driven by the entrepreneurial dynamism of our people. 

We can provide a total, tailor-made solution for the entire outsourcing of our clients’ public services. Alternatively, we can create a bespoke solution for a specific or selected range of services. The scope of our outsourcing expertise includes, among others, the following:

• Revenues
• Financial Assessments
• Payroll Services
• Creditor Payments
• Customer Service Networks
• Print & Design
• Training
• Occupational Health
• ICT

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Mark Brown

Products and services

arvato loyalty, one of Europe's largest relationship marketing organisations, offers a comprehensive range of services, bringing our clients' brands to life across every single customer contact point.

Focus of our services is on improving the customer journey and delivering a consistent and engaging experience at every stage.

Customer insight is at the heart of all our work. Only by knowing your customers, can we target them effectively, communicate with them genuinely and build lasting trust and loyalty. arvato loyalty employs various methods to gather insights and deliver great customer experiences:

• Focus groups
• Mystery shopping
• Data analysis
• CSI surveys
• Data management
• Creative content
• Customer contact
• Fulfilment
• Experiential
• Mobile/online

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Mark Brown

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

CEO: Thorsten Winkelmann
Managing Director: Laurent Buisson
UK General Manager: Bernd Robke

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and individual customers, including order processing, warehouse and transport management, customer service, customer loyalty systems, IT services and financial services, along with value-added services. Locations are available across Europe to provide localised, effective solutions. We possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet respective market requirements.

Company profile

Year founded: 1986 
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Company profile

Products and services

Company profile

Year founded: 1958
Executive Director: Patrick Corbett

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director/Vice President International Finance: Andrea Kaminski

Products and services

arvato finance services is an established provider of complex and tailor-made billing and payment processing services worldwide. The arvato finance portfolio compromises a broad range of back-office, process-driven, financial, accounting and administration services, including risk management, billing & rating, A/R and A/P management, payment processing, collections and customer service. These stand-alone services can be provided individually, bundled and/or customised to address the individual needs of clients.

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Director: Dr. Bodo Krönfeld
Managing Director: Tom Brennan

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year of takeover: 1993
Chief Executive Officer: Maurizio Carlessi

Products and services

Arti Grafiche Johnson, part of arvato print Italy, was created in 2004 by merging the diaries and calendars business of Editoriale Johnson and Nuovo Istituto Italiano d'Arti Grafiche. The merger confirmed and reinforced the leading position of the company in Europe. Arti Grafiche Johnson sells diaries, calendars and leather products in most of the European and worldwide markets. The structure of the company is completed by its subsidiaries in Austria, Benelux, France, Spain and UK.

Company profile

Year founded: 1958 
Executive Director: Sven Deutschmann 
Sales Director: Marco Vecchi

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Managing Director : Massimiliano Aloe

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 2000
CEO: Mauro Cosani

Products and services

Eurogravure S.p.A. uses a rotogravure process to print magazines, which are then bound on collective stapling machines.
The company chiefly prints titles from the "Rizzoli - Corriere della Sera" publishing house which has a 30% shareholding in Eurogravure. Up to now the company has only served the Italian market.

Company profile

Established: 1873
Managing Director: Oliver Kranert

Products and services

nuovo istituto italiano d’arti grafiche was founded in 1873 as a publishing house of art books and calendars and grew to become one of the most important European printers. The company specialises in offset, roto-offset and flexographic printing and in the production of magazines, commercial catalogues and books in both color and black and white.

Company profile

Year founded: 1991
CEO: Markus Trost

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication and Supply Chain Management in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1991
CEO: Markus Trost

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1991
CEO: Markus Trost

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Company profile

Chief Executive Officer: Janusz Jankowiak

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year fonuded: 1985; taken over by arvato services in 2005
Managing Directors: Daniel Mühl, Hervé Milcent, Alexander Weihe

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Company profile

Year founded: 1972
CEO: Carlos Neves

Products and services

We specialise in sheet fed printing of large formats producing colour and b/w books, hardcover and brochures.
We offer a complete service to customers from pre-press to finishing.
Our priorities are quality of production and timely deliveries, and these are backed up by constant investment and technology.

Company profile

Year founded: 1958
Managing Director: Claus Madsen

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Year founded: 1997
Managing Director: Michael Pötschke

Products and services

The DZB logistics centre in Russia handles distribution tasks for various national and international shippers. Its portfolio includes direct-marketing services, consignment of mailings and catalogues, customer relationship management, fulfilment, data management and financial services.

Company profile

Year founded: 1955
Managing Director: Gert Przystaw

Products and services

The Mohn media subsidiary JPK (Jaroslawskij Poligrafitscheskij Kombinat) largely specialises in book production and job printing for the Russian market, and offers its customers the full spectrum of printing services, from pre-press to offset printing (rotary and sheet-fed) through to finishing.

Company profile

Year founded: 1958
Executive Director: Alberto Obregón

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Company profile

Year founded: 1985; taken over by arvato services in 2005
Managing Directors: Daniel Mühl, Hervé Milcent, Alexander Weihe

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Company profile

Year founded: 1977
CEO: Santos Álvarez

Products and services

Cobrhi is one of the leading offset printing houses for advertising media in Europe. The company offers its customers first-class printing and services from a single source, acting as a jobbing print house and producing catalogues and magazines.

Company profile

Year founded: 1984
Chief Executive Officer: Jörg Naescher

Products and services

Eurohueco is one of the leading rotogravure companies on the Iberian peninsula. Our customers come from all over Europe. Our product range includes high volume magazines, supplements, advertising materials and catalogues.

Company profile

Year founded: 1962
Chief Executive Officer: Robert Bierfreund

Products and services

printer industrie gráfica is one of the leading offset printing houses on the Iberian peninsula. Our customers come from all over Europe. We mainly produce books, magazines, advertising material and catalogues.

Company profile

Year founded: 1974
CEO: Santos Álvarez

Products and services

Rotedic is one of the leading offset printing plants in Europe.
The company services the Spanish market and exports to a number of countries, mainly European. It specializes in magazines, catalogues and commercial publications, with large and medium size runs with full color printing.

Company profile

Chief Executive Officer: Jens Hofmann, Dan Nilsson

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1998
Chief Executive Officer: Christian Fritz

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1985; taken over by arvato services in 2005
Managing Directors: Thorsten Thiel, Mauro Lazzarini

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Company profile

Year founded: 1966
Chief Executive Officers: Michael Baumbach

Products and services

AZ Direct stands for innovative dialogue marketing services for the efficient recruitment of new and the reliable retention of existing customers. Our service portfolio includes high quality customer and business addresses plus supplementary information, advanced data management, as well as the concept development, creation and production of advertising materials and response measurement and analysis. Data mining, scoring, individualised database solutions and competent IT and marketing consulting complete our profile. The AZ Group which also includes subsidiaries in Austria and Switzerland has some 600 employees who are ready to serve our national and international customers at any time.

Company profile

Chief Executive Officers: Robert Lenz, Dr. Bodo Krönfeld, Dr. Ulrich Cordes

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1985; taken over by arvato services in 2005 
Managing Directors: Thosten Thiel, Koray Yaran

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Company profile

Year founded: 1958
Managing Director: William Wan

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Chief Executive Officer: Andreas Krohn

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Chief Executive Officer: Rolf Buch, Hervé Milcent

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Products and services

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Company profile

Year founded: 1958
Chief Executive Officer: Hans-Peter Hülskötter

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

For HR-related questions: hr.canada@arvatousa.com

Company profile

Established in: 1986
CEO: Michael Pesch

Products and services

As a provider of IT services, arvato systems focuses its services around the utilization, management, and distribution of media. Its comprehensive services and products cover the entire service spectrum in the telecommunications, Internet/E-commerce, media and entertainment segments: from consultation and the implementation of standard software solutions to highly sophisticated custom developments, to individual industry- and customer-specific solutions. arvato systems also offers to handle the management of IT systems at its own data centers – 24 hours a day, 7 days a week.

Company profile

Year founded: 1958
Executive Director: Hans-Peter Hülskötter

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

Chairman/ CEO: Matthias Mierisch
Managing Director/ Vice President International Finance: Andrea Kaminski

Products and services

arvato finance services is an established provider of complex and tailor-made billing and payment processing services worldwide. The arvato finance portfolio compromises a broad range of back-office, process-driven, financial, accounting and administration services, inclusive Risk Management, Billing & Rating, A/R and A/P Management, Payment Processing, Collections and Customer Service. These stand-alone, re-usable service components can be served individually, bundled and/ or customised to address the individual needs of a client.

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Company profile

Year of takeover: 1986

Products and services

Berryville Graphics is well known for excellent quality and services relating to black/white and color books. Our company has achieved a leading position in this sector in the United States.

Company profile

Year founded: 2001
CEO: Dave Liess

Products and services

Coral Graphic Services, Inc. is one of the world's leading printers of book jackets, creating impeccable full-color covers for top publishers throughout the industry. Coral is also among the East coast's finest printers of annual reports, advertising brochures, posters and retail merchandising materials.

Company profile

CEO: Axel Kruse

Products and services

Corporate Information Management (CIM) shapes corporate information management strategy with a focus on dramatically reducing reliance on print budgets. We utilize technology to accomplish this objective, while speeding up and personalizing communication. We provide a comprehensive suite of services for use throughout the document lifecycle, from creation to production to distribution. Our solutions enable clients to deliver customized information to their stakeholders, in any format, more quickly and cost effectively. CIM provides publishing solutions to the health care, financial services, education, manufacturing and other industries.

Company profile

Year of takeover: 1986
Chief Executive Officer: David Liess

Products and services

Dynamic Graphic Finishing is the top company for high quality finishing of protective covers. Our creativity and innovation have given us an exceptional position in the production of greeting cards.

Company profile

Year of takeover: 1986

Products and services

Offset Paperback is one of the leading paperback manufacturers in the USA. Other services we provide include print-on-demand, distribution and fulfillment services.

Company profile

Year founded: 1958
Executive Director: Luis Arías

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.).

Company profile

Chief Executive Officer: Amador Hernandez Vicente

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1958
Head of sonopress Group: Raul Joseph

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Company profile

1948: Company Founded
2003: Taken over by arvato services
General Manager: Philipp Bock

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication and Supply Chain Management in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Company profile

Year founded: 1976
Chief Executive Officer: Guillermo Giraldo

Products and services

Printer Colombiana is one of Colombia's leading manufacturers of books, magazines and advertising material. From our location we also serve the North and South American markets.

Company profile

Year founded: 1958
Managing Director: Hans-Peter Hülskötter

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.